Supplier help
Supplier FAQ
Clear answers to the questions suppliers ask most before they start selling on KaKiSo.
Getting started
Who can sell on KaKiSo?
Any business or individual with a GSTIN or an Enrolment ID / UIN and a bank account. Both established brands and small, unbranded sellers are welcome.
Do I need a GST number?
No. GST sellers use their GSTIN, and non-GST sellers can join with an Enrolment ID / UIN. You add these details during KYC in your dashboard.
How do I sign up?
Enter your mobile number, verify it with a WhatsApp OTP, then set your email and password. See How to Sell for the full walkthrough.
What does it cost to join?
Nothing. Registration, product listing and our commission are all ₹0. See Pricing & Commission.
Payments & pricing
How and when do I get paid?
Your payment is credited directly to your bank account 7 days after the order is delivered. You can track every order and its status from your dashboard.
How much commission does KaKiSo take?
Zero. We charge 0% commission, so you keep 100% of your profit on every sale.
Are there any penalty charges?
No. There are no penalties for order cancellations or late dispatch, so you can sell without that pressure.
Orders, shipping & returns
Who ships the order?
You pack the order, and our courier partners pick it up and deliver it to your customer at the lowest available cost, across 28,000+ pincodes in India.
How do I list and manage products?
Everything is done from your supplier dashboard — add products, prices and photos, and manage incoming orders in one place.
What happens with returns?
Standard returns are handled as per our Returns & Refunds Policy, and there is no penalty to you for a normal return.
Still have a question?
Email us at [email protected] or message +91 9907 800 700 on WhatsApp — our team replies Monday to Saturday, 10:00 AM to 6:00 PM IST.
